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Engagement Rings
FAQ
How to Clean a Diamond Ring
A diamond ring is more than just jewellery—it’s a symbol of love, worn every day.
Naturally, a little care goes a long way in keeping it luminous.
Best Way to Clean a Diamond Ring at Home
1. To clean your diamond ring at home, fill a bowl with warm water and a drop of mild, non-moisturising dish soap.
2. Soak the ring for 15 to 20 minutes to loosen any residue.
3. Then, use a soft-bristled toothbrush to gently clean around thediamond setting, including the underside where buildup tends to gather.
4. Rinse thoroughly with clean water and dry with a lint-free cloth. Avoid ultrasonic machines at home and steer clear of abrasive cleaners or chemicals—particularly if your ring features pavé diamonds, delicate craftsmanship, or coloured gemstones.
Professional Diamond Ring Cleaning at Canturi
For a deeper clean, Canturi offers complimentary ultrasonic jewellery cleaning in our Sydney, Melbourne, and Brisbane boutiques—exclusively for Canturi pieces.
This in-boutique service uses professional-grade ultrasonic technology to gently yet powerfully restore your ring’s brilliance.
If your ring requires more detailed care—such as polishing, resetting, or checking the security of your stone—our master jewellers at the Canturi Creation Studio offer a suite of elevated services designed to preserve both the beauty and longevity of your piece.
To explore our professional diamond ring care services or to book an appointment, visit our Jewellery Care & Services page.
Because some rings deserve nothing less than artful care, guided by the hands that created them.
How to Clean Gold Jewellery
Gold is timeless—but like all precious metals, it benefits from a little care to maintain its natural lustre.
Whether it's yellow gold, white gold, or rose gold, regular gentle cleaning keeps your gold jewellery looking radiant.
How to Clean Gold Jewellery at Home
1. To clean your gold jewellery at home, soak the piece in warm water with a few drops of mild, non-moisturising dish soap.
2. After 10–15 minutes, use a soft-bristled toothbrush to gently clean the surface, especially around any settings or intricate details.
3. Rinse thoroughly and dry with a soft, lint-free cloth. This method is safe for yellow gold rings, white gold necklaces,
rose gold earrings, and other fine jewellery.
4. Avoid abrasive materials, harsh chemicals, or commercial cleaners not specifically formulated for gold—especially if the piece includes diamonds, gemstones, or finishes like rhodium plating.
Gold Jewellery Scratches and Professional Cleaning
Over time, all gold jewellery—particularly rings and cuffs—may develop fine scratches or a soft patina from wear. While these marks are part of the character of gold, some clients prefer to restore their jewellery to a high-polish finish.
In these cases, professional polishing is recommended to remove superficial scratches.To preserve the integrity of the piece, polishing should only be done occasionally throughout the life of the jewellery.
At Canturi, we offer:
- Complimentary ultrasonic cleaning for Canturi pieces in our Sydney, Melbourne, and Brisbane boutiques
- Professional polishing and re-finishing by master jewellers in the Canturi Creation Studio
For more involved restorations or annual care, we encourage you to book a service.
Click here to book or learn more about Canturi Jewellery Care & Services.
How to Untangle a Necklace
Even the most delicate and well-loved necklace can occasionally become tangled.
Whether it's a fine gold chain or a diamond-set pendant, untangling a necklace requires patience, a soft touch, and the right technique.
Step-by-Step: How to Untangle a Necklace at Home
- Lay it Flat – Place the necklace on a clean, flat surface with good lighting. A jewellery tray or a soft cloth works well to prevent scratching.
- Add a Little Lubrication – Apply a tiny drop of baby oil, olive oil, or even talcum powder to the knot. This helps reduce friction and allows the links to move more freely.
- Use a Fine Pin or Needle – Using a pair of sewing pins or a safety pin, gently tease apart the knot. Work slowly, easing the links apart without pulling.
- Be Gentle – Never tug or pull—this can damage delicate chain links or stretch fine metal. Patience is key.
- Rinse and Clean – If you’ve used oil or powder, clean the necklace gently with mild soapy water and pat it dry with a soft cloth.
When to Ask a Professional
If your necklace is particularly valuable, features fine diamonds or gemstones, or is tightly knotted, we recommend not taking risks at home.
Our specialists in Canturi boutiques in Sydney, Melbourne and Brisbane are trained in the care and handling of fine jewellery and can assist with safely untangling delicate chains or intricate settings.
To request professional assistance, book a jewellery care service here.
